Here are some links you may find useful:

Useful Resources: - the Global Accessibility Reporting Initiative (GARI) website can help you find a mobile phone or device that meets your accessibility needs

Spot a Fake Phone - make sure you buy a genuine mobile phone and accessories

RFNSA - the Radio Frequency National Site Archive allows you to find out about mobile towers and base stations throughout Australia and includes reports on EME from each location. Enter your postcode to find out about sites near you.

EMF Explained - information from reputable sources (such as the World Health Organisation) about electromagnetic radiation

MobileMuster - how you can keep your mobile out of landfill by recycling it

Industry Associations:

Australian Mobile Telecommunications Association (AMTA)

Communications Alliance

Mobile Manufacturers Forum


Consumer Organsisations:

Australian Communications Consumer Action Network (ACCAN)

Australian Competition and Consumer Commission (ACCC)

Mobile Premium Services:

19SMS - guide to mobile premium services

Regulatory Bodies and Government:

Australian Communications and Media Authority (ACMA)

Department of Communications

Cybersafety Resources:

Download the Cybersafety HELP button here.

If you have a complaint or concern you should first contact your mobile service provider and if the issue can't be resolved you can escalate your complaint to the Telecommunications Industry Ombudsman (TIO).

Mobile Service Providers:




Virgin Mobile

Lebara Mobile



Telecommunications Industry Ombudsman (TIO)




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