It's important to keep your mobile:

Charged: Remember to keep your battery charged so you don't find yourself in a situation where you can't make a call or send a text in an emergency. Also, always use genuine batteries from your phone manufacturer or an authorised dealer. Going for the cheap option of a counterfeit battery can be dangerous. And remember to keep your mobile battery out of landfill by safely recycling it with MobileMuster when it reaches the end of its lifecycle.

Secure:Use the PIN and password security features on your mobile to prevent someone else from using your phone and running up charges and to protect personal information that may be stored on your device e.g. banking details, contacts and photos. If your phone is lost or stolen, contact your service provider immediately to block both the SIM card and the handset. (more tips on reporting a lost/stolen phone here).

Protected: Use a keypad lock to lock your phone when you are not using it. This prevents accidental calls when your phone is in your bag or pocket.

Clean: Mobiles can be cleaned with a soft cloth. Avoid using harsh detergents, solvents or harsh chemicals. 

Dry:Keep your phone dry as liquids and high humidity can damage it.

    If you mobile does get wet or falls into water:

  • Quickly retrieve it and dry it.(If your phone is connected to its charger and a power source when it falls into water, turn off the power source first to avoid electric shock)
  • Turn the phone off immediately (leaving it on can cause a short circuit).
  • Open up any compartments, covers or sockets on the phone and remove the battery and SIM card (SIMs are usually able to recover) and gently dry with a towel.
  • Place the phone in rice (or similar dessicant) in sealed container as this will assist in drying it out completely. Leave the phone in the rice overnight.
  • Most mobiles will have an indicator that will show if your phone has been water damaged (check with your manufacturer or service provider) and this will let you know if your mobile can be saved.
  • Don't use a hair dryer or heat source to dry your phone as this could damage it further.

Covered: Using a cover for your mobile is a good idea as it will prevent scratches and repel dust and dirt. Rough treatment can damage the circuitry in your mobile so avoid dropping or unnecessarily shaking your phone.

At the right temperature: Avoid exposing your phone to extreme changes in temperatures as this can cause condensations and damage the phone.

Don't expose your mobile to heat sources. Never leave your mobile device sitting in direct sunlight or in a hot car - especially during summer months. Most devices will show a warning if they are overheating. If your device has been exposed to heat, take it to a cooler place and remove any cover/case to ensure it is well ventilated.


Finally, the best source of information about how to look after your mobile device is the manufacturer or your carrier.

















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