While previous generations of mobiles did cause varying levels of interference for hearing-aid users and generally required the use of accessories to assist with this; the situation has now vastly improved due to changes in mobile and hearing-aid technology.

Most mobiles used on 3G networks today will not have interference issues and can be used with hearing aids or cochlear implants without any problem or need for accessories.

However, it does pay to test a mobile for interference before buying.

Telstra's website has some useful information about hearing aids and mobile phones here.

Some simple tips to avoid or reduce any interference include:

  • using the mobile in handsfree mode or with a car kit (as being further away from the mobile may reduce interference)
  • if you only wear one hearing-aid, try using your mobile with your other ear
  • if you have a t-coil equipped hearing aid or implant, using an accessory device - such as a loopset  - with a compatible mobile that can be switched to "T" mode

More information about Nokia's loopset can be found here.

And more information about hearing-aid compatibility and interference is also available from the ACMA's fact-sheet.

Research relating to hearing-aids and mobile phones can be accessed here.

Read more mobile accessibility tips here.

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