With today's mobile devices having in-built accessibility features, people living with disability have many choices in mobile phones, tablets and wearables.

There are also choices to make regarding  networks, service providers and payment plans. See our general tips regarding buying a mobile and managing your mobile spend for help with these choices.

Below are some tips to keep in mind if  you are a looking for an app or mobile device that has the best accessibility features for your particular needs.

You may also want to visit the GARI where you can enter your accessibility requirements and find a mobile phone, tablet or app that is suitable for your needs. GARI also has information about accessibility and mobiles generally.

Tips for choosing your mobile:

  • Take this "test drive a mobile" checklist with you when you visit mobile phone retailers so you can make notes.

  • Visit stores when sales people are less busy, such as weekdays in mid-morning or mid-afternoon. It may even be a good idea to call first to see when would be the best time to visit the store.

  • Most retailers will have at least some experience in dealing with customers with disabilities and some will have special facilities that will assist those customers - it may be a good idea to call some service providers first to see which store may be best able to assist you. 

  • Do some online research before you make a visit to a store:

Visit Vodafone Australia's Disability Services page and  more tips from Vodafone here

Visit Telstra's Disability Services page

Visit Optus's Disability Services page

  • If you use a hearing aid or have a cochlear implant, mobiles used on 3G/4G networks should not cause any interference issues, however, it is still advisable to test a mobile before buying.
  • Finally, consider carefully the features you may need on your mobile before you go shopping and research each manufacturer's accessibility features by visiting manufacturer websites to help you choose the right brand of handset for your needs:







Motorola Mobility







Latest Tips

Check out the Latest Tips Archive archive for more tips.