The following lists are examples of accessibility features that you may want to look for in a mobile, depending upon your particular requirements.

GARI also has information about various accessibility features and allows you to enter your requirements and find a mobile (or tablet) that is suitable for you.

To make physical tasks easier:

  • ability to use the phone in handsfree mode
  • easy to use design e.g. clamshell (flip-phone) design or flat/non-folding design
  • one-touch dialling
  • any key answering
  • predictive text input

  • voice activated dialling

  • voice activation for other tasks and features
  • Automatic redial
  • Bluetooth for cordless handsfree
  • Speakerphone
  • Automatic answer and hang-up
  • Dial-out buffer memory
  • Guarded/recessed keys


To make visual tasks easier:

  • larger size and colour display
  • Adjustable display brightness and contrast
  • Standard number key layout
  • Adjustable font sizes
  • Adjustable display scroll speed
  • Audible or tactile feedback for menu choices or button presses
  • Audible cues for low battery, call waiting, end call and volume level
  • Voice output of displayed options
  • Voice output of displayed information available as an option (eg additional software)
  • Manuals and billing statements in alternate formats
  • Easy to read keys – large numbers/good contrast/backlit
  • Tactile keys e.g. with large pip on number 5
  • Audible alerts for battery and signal strength
  • Choice of ringer tones
  • Compatibility with text-to-speech (TTS)


To make auditory tasks easier:

  • visual  (or vibrating) alerts for incoming calls and messages
  • Adjustable audio volume
  • Microphone amplification
  • Visual or tactile indicators to show what's been pressed or chosen from a menu 
  • Text messaging
  • Picture messaging (MMS)
  • Instant messaging/Chat
  • Email/internet access
  • Video calling and messaging
  • Hearing aid compatibility - note most mobiles used on a 3G network are compatible with hearing aids (that is there will be no interference)  but it still pays to test them before buying


 To make cognitive tasks easier:

  • caller ID with photo option
  • simple menu prompts and cues (that anticipate the question being asked)
  • keypad shortcuts
  • Predictive text (with ability to add to dictionary )
  • audible/visual/tactile feedback for keys pressed or menu choices made
  • pre-recorded voice commands can be used for popular tasks
  • reminder function (date book)
  • choice of ringer tones/ ringer types that can be assigned to different contacts


What additional features do I need?

  • camera/video camera
  • GPS
  • internet access
  • Bluetooth for information transfer
  • infrared for information transfer 
  • USB port


What accessories do I need?

  • Carrying case or holster
  • Cradle for in-car use or for a wheelchair
  • Full sized portable QWERTY keyboard
  • Neckloop/TLink compatibility
  • In-car charger
  • Hands-free headset (Bluetooth)


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